3) You may see a popup saying Enter the passkey provided by your support professional. If you've installed the printer but it doesn't work, check the manufacturer's website for troubleshooting information or driver updates. If your PC is running Windows 10 S, some printers might not work with it, or they might have limited functionality. So, check if the printer and your device are connected to the same Wi-Fi network. Do one of the following: Make sure the printers wireless option is turned on and available. Find out how to install a printer in Windows. Learn How to Post and More, Printing Errors or Lights & Stuck Print Jobs, DesignJet, Large Format Printers & Digital Press, Business PCs, Workstations and Point of Sale Systems. Click on Next there to start running the troubleshoot. Search for Device Manager and click the top result to open the app. Choose Search automatically for updated driver software. Readers like you help support MUO. Check if the Wireless indicator on the button panel is glowing steadily. If you're looking for help with a scanner, see Install and use a scanner in Windows 10. 1: Reconnect the Hardware to the Computer 2: Update Device Drivers 3: Run Hardware and Device Troubleshooter 4: Optimize the Whole System Automatically for Better Hardware Connection 5: Scan and Repair Hard Disk Corruption 6: Repair PC Registry Solution 1: Reconnect the Hardware to the Computer Select Print a test pageto confirm that the printer is working and then select Finish. For this reason, your next reasonable step should be to check for driver updates and ensure the drivers are up-to-date. If you have a wired printer, make sure it's properly connected and that the cable connecting it to your device is in good condition. On the right pane, in your device box's top-right corner, click the three dots and choose "Disconnect.". I have run print doctor and still had no luck. I had an option to print a test page. Additional printer drivers and support might be available if you update Windows. If the printer came with a disc that includes the driver, selectHave Disk. The opinions expressed above are the personal opinions of the authors, not of HP. 3) The command prompt will once again display. Your printer may automatically turn on or you may need to press a power button to wake the machine up. (Code 45). Step 1. Then select your printer >Open print queue. Restart your computer after the action was completed. I clicked ok and a new box read 'An error occurred while printing the document'. Step 3 In this step, select "Printers & scanners" menu from the left panel. Step 2. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Sometimes power-cycling your printer can resolve the issue. Turn on the printer. If you have a wireless printer, ensure it is properly paired with your device. In conclusion, the code 45 issue is quite common after an update, but its solutions are not so complex. If you're prompted for an administrator password or confirmation, type the password or provide confirmation. Type cmd in the search box. This is the easiest way and a common way to fix the 45 code error, and many people with this problem think it helps. Select your product, then click Next. If none are available and you have the installation CD, click Have Disk, and then browse to the folder where the printer driver is located. I pressed yes to turn on the device sharing then rebooted the laptop. 1] To run the Hardware Troubleshooter, click on Start and then click on the gear like symbol which opens the Settingspage. Windows releases updates periodically to fix existing bugs within the operating system. Supposing the problem remains after try this way, use the next solution. Read:Microsoft Hosted Network Virtual Adapter missing. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". Then right-click on the search result and choose Run as administrator. Click the Windows Start button. DISMstands forDeployment Image Servicing and Management. If you are having a problem with printer connectivity in Windows, see Fix printer connection and printing problems in Windows. With the printer turned on, disconnect the power cord from the rear of the printer. Find out how toHow to download and install the latest printer drivers. In most cases, all you have to do to set up a printer is to connect it to your PC. To solve this: Press Win + R to launch the Run dialogue box. Wait at least 60 seconds. The blue light is stationary not flashing. In this case, contact your Internet service provider to assign different names to both the networks. There is something else to try. Take a look at your router to confirm your SSID and password and try re-entering your network information into your printer. First and foremost, make sure youve properly removed the printer from its box with all included pieces for swift and organized assembly. System File Checker (SFC) is a built-in Windows tool that scans and repairs the corrupted system files. Check the physical connection between your computer and the hardware device; reconnect the device: Run the Windows Hardware and Devices Troubleshooter: Run a scan using the System File Checker: Run a scan using the CHKDSK tool: Reinstall the driver for the affected hardware device: Update the driver: Right click on the driver and then select "Uninstall". To resolve this problem, reconnect this hardware device to the computer. Otherwise, please move on to the next fix. -Press Windows Key + R -Type Services.msc and hit enter -Look for "Bluetooth Support Service" If youre trying to use your printer and run into problems, here are some steps for common printer problems to try to get things working again. Run the printers wireless connectivity test. 3) If theres something wrong with your port or cable, youll need to replace it with a new one. (Code 45). Type chkdsk /f in the CMD box and hit ENTER. This error can be attributed to a number of reasons. I have been on line and run full diagnostic checks on laptop, Windows 10 and the printer. 1) Typecmdin the search box on your desktop. Sometimes the resolution of this issue is as straightforward and easy as unplugging and plugging the hardware to the computer. If found, it will repair the same. Dont worry, you can still run the Hardware and Devices Troubleshooter in this way: 1) Open File Explorer in your computer and navigate to C:\Windows\System32. Step 4. Windows will automatically search for updates, and if any new version is available, it will be installed, thus resolving your printer error. Reboot or Unplug to Start Fresh. Click the Startbutton, and then, on the Start menu, click Devices and Printers. Make sure that the printer's USB cable is properly connected from the printer to your PC. This error code is only used to indicate the disconnected status of the device and does not require you to resolve it. This requires time and computer skills. Then select the printermanufacturer from the left column, andthe printer model from the right column. If the Get Help app is unable to resolve your printer issue, try the possiblesolutions listed: Sometimes power cycling your printer can resolve the issue. Some people may fail to find Hardware and Devices Troubleshooter in Control Panel. HP INSTANT INK, HP+ PLANS: INK AND TONER. I tried to print a word ducument and a box comes on screen that read 'could not start print job. Select WiFi Setup (or select WiFi icon at top right) or Network Settings. Unplug and restart your printer Step 2. Note:If you select OK, Windows will stop automatically setting the last printer you used as your default printer. It seems as though we are constantly glued to our favorite handheld devices and reliant on them to perform hundreds of everyday tasks. If there is any problem, it will remind you. Please wait while Windows updates the list of printers. Hope this passage can give you some help. Latest updates have been downloaded. Select Check for Updates and ensure you have the latest Windows* version. Disclosure: Our site may get a share of revenue from the sale of the products featured on this page. Make sure that the printer's electrical cord is plugged into an electrical outlet and that the power switch is turned on. Try this if Windows Update can't find a driver for your printer, and the printer didn't come with software that installs a driver. Start investigating the problem by running the Printer troubleshooter. Scarica e installa il software necessario per inizare a stampare. Create an account on the HP Community to personalize your profile and ask a question. Can you help? So, you should restart the service and rebuild all of its files. My laptop is on 2.4ghz network. If the computer is connected to the network with an Ethernet cable, temporarily disconnect the cable and use the Wi-Fi connection during the setup. Select WiFi Setup Wizard. While there, type troubleshooting and press enter.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[728,90],'thewindowsclub_com-banner-1','ezslot_5',663,'0','0'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-banner-1-0'); 2] A Troubleshooting window will appear. FindthePrint Spooler service, select and hold (right-click) it, and select Restart. Scroll through the list and select the port type that matches your connection. If not, it could be safely assumed that the problem is with the hardware. The direct linking should trigger your computer to recognize the printer and start up the software needed to complete the installation. Select the printer you want to uninstall. (Note: there is a space in between "printui.exe" and "/s") 8.) I tried to print a webpage, i pressed print and anew box comes on screen showing the document and the correct printer, HP213B17(HP Envy 4520) series, i press print the new box closes down and nothing happens. Select Start > Settings >Devices > Printers & scanners.Open Printers & scanners settings. Simply ask a new question if you would like to start the discussion again. Then selectNext. Choose the account you want to sign in with. Date: May 22, 2021Tags: Hardware, Troubleshoot. Most printers require driver software to work properly. Now and again i have problem issues with this printer but at the moment everything is fine. Currently while typing this message i am connected to the internet with no problems. 1. If the Get Help app is unable to resolve your printer issue, try the possible solutions listed: 1. If you see a message that says, "Windows will stop managing your default printer for you," select OK. Then it will detect problems automatically. Configure Internet Access on the Printer. Plus, get free shipping and easy returns. Your PC will restart while it resets your Windows 11 to its last restore point. I had the option of resetting the printer. To learn more, readHow to download and install the latest printer drivers. Method 1: Run hardware and devices troubleshooter and check. Type printui.exe /s and click Ok. (Note: there is a space in between printui.exe and /s), Look for HP Printer driver. Further, the error can also occur due to a corrupted or faulty Windows registry, probably because of some recent changes made. Check to see if Code 45 has been fixed; if it has, then congrats! Wait at least 30 seconds. If your printer or other equipment is plugged in to a surge protector or a backup power supply, make sure that hardware is plugged in and turned on as well. Then selectNext. Vedi software disponibile. When you make a purchase using links on our site, we may earn an affiliate commission. Jane is a tech-writer and content writer with an endless passion for exploring computer problems and technologies. Shan Abdul is a Senior Writer at MUO. (For additional help, consult the printer manual.). Select yourprinter and then select Open queue. 3 Different Ways to Charge a Laptop without a Charger, How to Boot from a USB Drive on Windows 10 PCs, 7 Ways to Improve Your Computer Performance, At the bottom left of your screen, click the Windows icon to reveal your Start Menu, At the bottom of the left-most column, you should see a gear icon linking to your settings window, Within the first row of your Windows settings, find and click the icon labeled Devices, In the left column of the Devices window, select Printers & Scanners, This new window brings up a page where the first option will be to Add Printer or Scanner, Once youve clicked Add Printer or Scanner, Windows should be able to detect your printer connected via USB cable, When the name of your printer pops up, click it and complete the installation as per your computers instruction, Once turned on and ready for configuration, youll need to connect the printer to your home WiFi, While the steps on installation vary by manufacturer, most modern printers will have an LCD screen that lists the available WiFi networks, On this screen, click around and locate the setup page that allows you to adjust the Wireless LAN Settings, After accessing your LAN settings, youll need to locate your home network service set identifier - better known as your SSID, You can find your SSID by hovering your mouse over the WiFi icon located at the bottom right of your taskbar, Your SSID is also located on the bottom or side of your internet service providers router, With the SSID selected, youre ready to enter your network password, Once entered, your printer is prepped for all printing activity, Click the Windows icon at the bottom left of your desktop screen to reveal your Windows Start Menu, Locate the gear icon link to your settings window and click on the icon labeled Devices, Within your Devices screen, you should find an option to Add a Printer or Scanner. My printer is again not printing. This name is only for your personal reference, so you can choose any name you prefer. 2.) You may want to check if your device drivers are up-to-date. Turn off your printer and unplug it, wait 30 seconds, plug your printer back in, and then turn the printer back on. In this window, you can see the files, registries, disks, and startup programs contain how many items that pose threats to your PC. Do you get any error message? Clear and reset the print spooler, Step 6. You might need permission to install some printers. Available in the Android app store, users will need to download Google Cloud Print in order to wirelessly print from their handheld devices. Open up the run command with the "Windows key + R" key combo.