If your parcel weight is more than what is stated on the shipping label, most courier companies will issue a surcharge for the overweight package or send it back to the pick-up address. So, I made a stupid mistake that resulted in me being out my payment and the item I was selling and on the chance that another seller might do the same I thought I'd share my experience (also maybe to vent a little about mercari's unhelpful support). How to enter the correct shipping weight on Mercari and never get those shipping fees when you go drop your package off at the Post Office!I hope this video helps you guys.How To Make Over $1,000 Online Start Making Money Online Today (E-Book )https://isabel-cee-shop.fourthwall.com/products/how-to-make-over-1-000-onlineShop my favorite amazon productshttps://www.amazon.com/shop/isabelcee(this a affiliate link I may receive commission if you purchase any products thank you guys for the support)Business InquiriesEmail: simplyisabelcee@gmail.comCheck out my shop: bellaisabella11: Get up to $30 off* when you use my code QTHMUV to sign up for Mercari. Follow these steps to ship with Mercari Prepaid: Mercari Pack and Ship is a great way to ship large, bulky, or fragile items. If you choose to do this, reach out to us using the form below. Archived post. I then contact mercari asking about how to get an updated shipping label so that I can send the pants back when they get to me and support tells me the only way to do this is to cancel the sale and have her repurchase. The package may also be sent back to you until you pay the postage difference, causing a delay for your buyer. You can then buy the correct postage on your own and it will be cheaper when you use a shipping software like Pirateship or GoShippo.com.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-leader-1','ezslot_8',127,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-leader-1-0'); Read Next: Cheapest Way To Ship A Package: Step-By-Step With Pirate Ship, Yes, USPS Regional Boxes Are Discontinued. If youre going to pay, especially on oversized packages, its always nice to save on shipping. A shipping scale costs around $20 but it can save you many headaches in the long run. Mercari is a retailing site that allows you to sell clothing, sporting goods, toys, beauty supplies, and handmade items pretty much anything that you can ship. I picked 0-1 pounds but my package was really 1-3 pounds. We are compensated for referring traffic and business to Amazon and other companies linked to on this site. Archived post. The package size must be less than 34" (longest side) x 20" (second longest side). New comments cannot be posted and votes cannot be cast. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-banner-1','ezslot_6',125,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-banner-1-0'); Read Next: How to Ship on Your Own on Depop. I picked the wrong shipping weight So I sold a pair of jeans and accidentally picked the <1 pound option when I should have picked the 1-3 pound option. 1099-K Reporting and Disclosure Information. Shipping on Mercari is best done right after the sale and with full transparency. Mercari shipping boxes come in three sizes: small, medium, and large. Read more about the benefits we can offer for your online marketplace. This option usually works out cheaper for you than adding a second package to your existing order. The easiest way to fix the postage difference without contacting the buyer is to pay the difference in postage at the post office yourself. Here are the steps for using Mercari Pack and Ship: Mercari lets merchants ship any way they like. If you want to protect your package while in transit, you can purchase insurance through your shipping carrier. The cost of the new label will be deducted from your list price. open a conversation window with them. Mercari provides two native shipping options to merchants or lets you ship on your own. The reason is that if you ship your package as is, you will lose Mercaris Shipping Protection in addition to having to pay the postage difference. To calculate the volumetric weight of your package, youll need to find the total volume. Let us examine the two scenarios: Did you know that couriers calculate the final price based on several factors? There's no fee to list items. Mercari lets you ship in one of three ways: Mercari Prepaid and Mercari Pack & Ship are certainly the most convenient options. Make sure that the order is updated with the new tracking number and message your buyer so theyre aware. At the end of the day, the Mercari shipping option you choose has a big impact on your earnings. Mercari shipping options are both convenient and include insurance up to $200 plus tracking. So how does Mercari shipping work? You can offer your buyer a discount on the shipping difference or additional discounts for the inconvenience. While some people may think of adding stamps to cover the postage difference, keep in mind that you will be paying a retail rate with this option. For heavy shipments using a Mercari prepaid label, make sure that your package is under 50 lbs in both actual weight and dim weight. You'll also gain instant access to features such as the following: Ready to start shipping with Easyship? Your product will be sent via UPS Simple Rate, aka flat rate, including insurance for $200 and package tracking. If you have the choice between shipping with the eCommerce platform or shipping on your own, it helps to choose to ship on your own. I can't abide paying $12.40 shipping for a $12 shirt. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-large-leaderboard-2','ezslot_7',126,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-leaderboard-2-0'); Like shipping any other underweight package, you are responsible for the postage difference. Buying a new label means a new tracking number will have to be uploaded. If the post office bills your customer, your buyer will not be happy. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Mercari Shipping Protection Prepaid labels include up to $200 in Shipping Protection for standard, Media Mail and economy shipments. So, A few days after I sell a pair of pants I get a message from Mercari that there's a shipping issue and when I check up on usps tracking (I used Mercari's shipping option) they say that the item is being returned to sender because of an incomplete address. mercari ship on your own option. This Mercari shipping option is suited for bikes and guitars but not too much larger. Find the guaranteed cheapest shipping in seconds with Easyships free shipping rate calculator. If buyers are paying, youll want to research the cheapest rates so you can provide these to buyers (to help drive sales). Smaller weights can get through, but if it's a lot, like yours, it won't. chichix4 2 yr. ago I had that happen with a UPS shipment and the ups store wouldn't let me pay the difference in price and told me mercari would have to handle it on their end. Making shipping even easier. Your Mercari shipping rate is determined by whichever is greater: the actual weight or the shipping weight also called the volumetric weight. Heres a full breakdown of all the Mercari shipping options. Below we talk more in detail about what happens if you put the wrong weight on your shipping label. If you pay, youll be charged a label fee based on the package size and weight. If they aren't penalized for it, it'll never change. You will have to stand in line and have the post office tell you what you will owe. The longest side cannot exceed 45 and the length plus width combined cannot exceed 108. We like to think of it as local selling, reimagined. *Terms apply #mercarihttps://www.mercari.com/u/806247216?sv=0Its okay if you do not know how to weigh a itemor how much it weighs. Our rates come directly from courier services at up to a 70% discount, meaning theyre usually cheaper than Mercaris. As a tradeoff for the effort, you could save money on sourcing your own rates. Packages over 45" may attract an additional courier surcharge of up to $120. I have wrong weight on the shipping label of the parcel. Get instant access with volume-discounted shipping rates. These pricing estimates are above a solid starting point. But who pays for the shipping label? If your parcel weight is more than what is stated on the shipping label, most courier companies will issue a surcharge for the overweight package or send it back to the pick-up address. But make sure you get a new shipping label. Mercari recommends the cheapest shipping option based on the item weight and size provided in your listing. Reviewers complaining about Mercari most frequently mention customer service, credit card, and phone number problems. Privacy Policy. The beauty of this online marketplace is that listing an item is free. Go Local and skip shipping entirely. The parcel dimensions and weight you insert when placing your order on the Eurosender platform are forwarded to the courier company assigned to transport your shipment. Your second option is to ship the item on your own with a valid tracking number. If youre overwhelmed by the process of shipping out your items for sale, weve got you covered. Returns 584. A good option would be the free shipping boxes provided by top courier services. Work-flow can help the Cash-Flow. New comments cannot be posted and votes cannot be cast. Go to the Order Status page and send your buyer a transaction message explaining the situation. After this time, a return label will be emailed to you. Start selling on Mercari now or Buy items Use my link Refferal Links may include commission to Youtuber*Sign up for Mercari and get up to $30. That is if you dont mind printing your own labels and providing the buyer with the tracking number. However, mistakes do happen so communication is key when it comes to providing customer service. I have buyers telling me that if I reduce the size of the package - or just leave it off - the shipping will drop to something far more reasonable. Maybe those old scales at home are inaccurate or you make a simple miscalculation. Go to My Page > My Listings > Edit > the item > Activate. Does anyone know what will happen? If youre paying for shipping and you need to change the weight or dimensions, you can edit the shipping label on the Order Status page. Register for free and get some of the best prices on the market for your online stores logistics needs. We also provide our insider top tips for avoiding the unpleasant scenario of your parcel weighing more than what is stated on the shipping label. A shipment where the average weight per package is greater than 50 pounds or packages over 50 pounds with the weight not specified on the source document or the UPS automated shipping system used. Flat rate shipping I understand now that I definitely should have waited to cancel the sale until I actually got the pants back, but I'm still frustrated that support cannot figure out any way to help remedy this situation when both me and the buyer are trying to fix it. Priority Mail is also only insured to $50, as opposed to Mercaris $200. total weight of your item with packaging. Mercari lets you ship using any boxes that meet their size and weight requirements. For heavy shipments using a Mercari prepaid label, make sure that your package is under 50 lbs in both actual weight and dim weight. How to enter the correct shipping weight on Mercari and never get those shipping fees when you go drop your package off at the Post Office!I hope this video . Or you had to guess because you didnt have a shipping scale then. So if you have a shipping label through a commercial rate such as ones used by Mercari and Etsy, you will be paying a retail rate, which is higher. Make sure the weight class you select includes the total weight of your item with packaging. The cost of the new label will be deducted from your list price. Yes. The post office is now telling my buyer they need to pay to get their package and my buyer didn't have cash on them so the post office wouldn't give them their package. At Eurosender, we cater to a wide range of customers who ship for private and commercial purposes. New comments cannot be posted and votes cannot be cast. They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. I feel terrible about it and I messaged Mercari support. Now its time to send the item to the buyer. Packing materials add bulk and weight. This option is best if you want to use carriers outside of USPS, UPS, or FedEx or if you have very specialized items that cant meet the shipping box requirements above. 16496111fba8dc9ffec5fbcb7 hard rock cabo concerts. Hopefully, this helps if anyone else ever finds themselves in a similar situation. The maximum weight for Mercari Pack and Ship boxes is 150 lbs. Starting on November 1, 2022, the payment processing fee for all transactions will increase from $0.30 to $0.50 per sale when an item sells. USPS postage rates offer low-cost mailing and shipping prices for domestic & international customers. Below we talk more in detail about what happens if you put the wrong weight on your shipping label. Youll also need to generate your own shipping label, as well as send the buyer a tracking number. With Easyship, you can save nearly 20% off Mercari shipping rates. The package will be sent back to the sender. Three, THREE of the ten had their first scans once they hit my regional post two days later. The first and best-case scenario is that you will get a bill later on from the post office. The benefit of this is being able to access cheaper shipping rates than whats offered by Mercari. This means youre free to use your own boxes and packaging. Mercari shipping services are limited to those who have physical addresses in these countries. English Espaol Customer Service My USPS Go to USPS.com Site Index. open a conversation window with them. First, you select who pays for shipping when you list an item on Mercari. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Mercari has a rating of 1.35 stars from 2,029 reviews, indicating that most customers are generally dissatisfied with their purchases. If youve already tapped Confirm Shipment, youll have to cancel the transaction and reactivate the listing for the buyer to purchase. Many sellers may be afraid to lose the sale doing this. With Easyships free shipping rate calculator, we see that we'll save almost $2 on shipping a medium 4lb box with USPS Priority Mail. Ask your buyer to Like the item or Follow you so the item can be easily repurchased. Any package over 45" in length may attract an additional handling surcharge up to $90. USPS will either return to sender or require COD. Compare discounted rates from USPS, UPS, FedEx, and 250+ global couriers at a glance. With Mercari Pack and Ship, youll be emailed a UPS shipping code after the sale. Made a sale on Mercari? Cookie Notice Before shipping their order, get to know your options and how to pick the best one for you. Scan this QR code to download the app now. If you're shipping a package up to 50 lbs and 45" in length and 20" in width, consider using a prepaid Mercari label to save money and give you peace of mind. Will the courier collect the parcel? The shipping would also cost more than what my buyer paid. The package size must be less than 45" (longest side) x 20" (second longest side). What happens next? To edit your Ship from address in the app, go to the Order Status page and tap Edit beside your address. You can also take the package with the underweight label to the post office and pay the price difference. Save up to 40% Save with discounts on flat-fee standard and economy shipments. With Mercari's standard shipping option, your item will arrive in 7-14 days and you can track your shipment as soon as delivery starts. Cancel the item by tapping Refund the buyer on the bottom of the Order Status page. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Which is. For more information, please see our If you find that your package is overweight, you can buy a new shipping label on your own. Your second option is to ship the item on your own with a valid tracking number. The longest side cannot . It is important that you are as accurate as possible with the parcel information at the booking stage. No matter what your reason is We have been selling online for over a decade and want to bring you some of the best information and reviews to help with your business. lumbo484 4 yr. ago It was USPS dr_jr_president_phd 4 yr. ago But don't worry, How To Pack & Ship An Xbox (With Pictures). Our all-in-one solution gives you the cheapest rates on cross-border shipments, an automated duty, and a tax calculator, plus helps you generate all your customs documents in minutes. 'In honor of imnotlegolas for starting this subreddit.'. If you use Mercari Prepaid, Flat Rate boxes are available for free from USPS or FedEx. After you cancel the order, edit the shipping options and then ask the buyer to purchase the item again. Can I just tell them it weighs more than what the label says and pay the difference there? The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online.

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