I want snd deserve an apology and some type of recompensation because he hung on me and left me without a car on a Saturday night. Certied Firestone Run-Flat Retailers can also be located by calling toll-free: 1-877-BFS-4RFT. During this time, the oil was never changed. A real solution. This app may share these data types with third parties, App activity, App info and performance, and Device or other IDs, Personal info, Photos and videos, and Device or other IDs. When it's time for a new battery or quick oil change, come see us. Want your work to make a difference? Firestone Transforce AT Tire Review. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Sign up to receive offers and promotions in your inbox! Our professional technicians believe in truly complete auto care. By continuing to browse our website, you agree to use these cookies. But no more games. A technician will evaluate the condition of your wiper blades and check your windshield wiper fluid level. Please call store to confirm availability and pricing. Charging for parts and labor not installed. If you'd like the refund processed by Costco.com, you'll receive your credit back to your original method of payment within three to four business days. You may also contact Customer Retention toll-free at 800-440-4167. What is Costco's tire replacement location policy? The all-new app from Firestone Complete Auto Care helps you stay on top of vehicle maintenance, track service appointments, request roadside assistance, even get special offers and deals. Flat tire, flashing dashboard light, or strange engine noise, we can handle it. What services does the Costco Tire Center provide? When I inspected the repair at home, both drums could not be removed and the hole to adjust the tension of the brake shoes was not over the adjustor wheel. For more information on what cookies we use and how to manage these cookies please visit our, Get Up To $70 Back By Mail On A Firestone Visa Prepaid Card, Experience Our Top-Performing Winter Tires, California Transparency in Supply Chains Act of 2010. I noticed that they had cut without notifying me or getting an approval the plastic that protects my tires. $939.98 for 2 Tires. Consent not required to be considered for employment. so I got a jump start and made it to the nearest Firestone store # 749144 On 3/23 I took my 2010 Lexus RX350 to Firestone because it had issues with starting. CO 80122-2708 If a defect exists within the warranty period, the warranty will not expire until the defect has been fixed. Can you fill a car with the engine running? You may cancel a scheduled Job at any time, subject to the following. And if you just need a quick tire repair or pressure check? Do not replace or mix RFT with conventional tires, unless on an emergency/temporary basis. No tire, regardless of its design or quality, is indestructible. Download the free app today. experienced technicians When I picked up my truck and turned my A/C on I noticed a weird smell coming from the vents and turned my A/C off. We can inspect and remove your old, dirty filters and install new ones, so you and your engine can get the fresh air you need while driving. I complained and they did not understand the issue. Sticking to your vehicle's maintenance schedule matters. There's an issue with your submission. If you modify a requested Job within 24 hours of a scheduled start time for a Job, you may be charged a fee of $20. The one tool every driver needs. See exactly what your manufacturer recommends. I got one voice from the Area Manager Nick. I had services at Firestone 322454 Overland Park Kansas. Technicians reserve the right to refuse a Job Request. We know cars and trucks from bumper to bumper, but we also know drivers. The Firestone Tire Company was founded by Harvey Firestone in 1900, whose goal it was to offer the best quality and service for their tires to everyone. We promise that the services we perform will be fixed right the first time. March 28 2023 invoice number 208644 tires and life time alignment droped truck off for 1.00 appt 2.40 got call it was done went picked truck up went home I was putting center caps back on rims when I realized the valve stems had not been changed and further inspection the tire alignment had not been completed so I called I got money back for valve stems and labor but had to drive 45 min back the next day for alignment because a tire tech did not do his job to specs and turn it over to next technician so he could compleet his.In differerent sennerol some one gould get hurt. Not only will you join a nationwide team of passionate auto technicians, service specialists, and retail professionals, but youll also help motorists keep their cars and tires in tip-top shape. CALCULATE OUT-THE-DOOR PRICE. Could you let us know what store you're having trouble with? ALIGNMENT. Lots of Firestone locations have a guy or 2 they classify as a classic car specialist and I can usually get some pretty good alignment work done if I call ahead and schedule with the experienced dude. Consent not required to be considered for employment. I have to link to some other account which pushes me out to some other website where I need to link my accounts and it's just a nightmare to even get my billing info when it should be 1 click, enter number, done. I was sold this special offered by Resolv package and I have now found out cannot even be used in Texas. If you have further questions concerning Tire Conditions please contact Technical Services at 1-800-847-3272. Bridgestone Americas. Removing the rear brake drums with a pulling tool, and lessening the tension of the break shoes. NOTICE: A buyer of this product in California has the right to have this product serviced or repaired during the warranty period. A refund or the cost of a new rotor and half the labor cost. Every vehicle is unique, and various parts can wear out at irregular intervals depending on your driving habits. well strive to provide unparalleled auto services. And that? Scheduling an appointment at your local Tire Center is easy! Change Store, 7980 S Broadway Today, Firestone is one of the world's leading and most trusted . We're one of Hawaii's top tire providers, and have been for years. You can save time in the store by pre-booking your repair service appointment online today. Took my 2016 Dodge Grand caravan in for an oil change. They lie again and say they did call, THEY DID NOT. They called me at 2:39 pm and told me it would take 3hrs labor to replace the starter and battery and quoted me a price that reflected that. Not all tires have a speed rating requirement. I was heard something like "They're Russian". When I went to make an online appointment for Saturday, I realized they DID have openings and my car could be worked on. We'll take it from there. For example, a tire with a code ending in 329 was produced in the 32nd week of a year ending with a nine (9). Unfortunately, some stores do not recognize appointments made via the app. Ask for a brake inspection! Buying new tires for your car or truck can be one of the best ways to keep it newer, longer. CO 80122-2708 The all-new app from Firestone Complete Auto Care helps you stay on top of vehicle maintenance, track service appointments, request roadside assistance, even get special offers and deals.. A Firestone Police Department Supervisor, Traffic Control's compensation ranges from $61,881 to $90,199, with an average salary of $73,300. After initially trying to blame the customer, the senior technician eventually agreed that the headlamp was broken by the Firestone mechanics and promised to replace it in two days. Click below to find job opportunities at your nearest Firestone Complete Auto Care. I did I didnt realize that they had damaged my oil filter adapter housing until March 27 when I took it in for an oil change after the oil change light came on. The "online/app only prices are either never honored or are in reality the actual cost. Our maintenance recommendations come from Mitchell1 a trusted, independent source for car maintenance information. Will the Costco Tire Center install any size tire? I think is very fair. This button displays the currently selected search type. Please check with your authorized Firestone Retailer for pricing near you. Many errors, finally some of the service history is in my app but is missing over the last year's work, nothing after 5/2021, the import doesn't work with phone number or even invoice number. 2022 Bridgestone Americas Tire Operations, LLC. Whether you need all-season truck tires or high-performance car tires, Download the free app today. Firestone Complete Auto Care Locations Nearby, Find Firestone Complete Auto Care Locations by City, Find Firestone Complete Auto Care Locations by Zip Code, California Transparency in Supply Chains Act of 2010, * You will receive recurring text messages from Bridgestone. Now, you can take our crew with you! Littleton, Change Store. How can I find tires on Costco.com? I scheduled an appointment March 22nd for my vehicle breaks to be replaced for March 26th at 10:00 am via online. Visit your local Firestone Complete Auto Care for high-quality auto repair, maintenance, and tires. As for the service records, please use the 'contact us' from the website and ask to be passed to the developers (reference this email) and we can work with you to get all your service records. The all-new app from Firestone Complete Auto Care helps you stay on top of vehicle maintenance, track service appointments, request roadside assistance, even get special offers and deals. If parts are required to restore vehicle to manufacturers alignment specifications, then those parts and the labor required to install them are not covered. Customer must provide a current, local advertisement. How are Costco.com tire orders delivered and installed? If you have further questions concerning Speed Rating please contact Technical Services at 1-800-847-3272. Feel secure with our Triple Promise - We guarantee that your experience will be Fixed Right, Priced Right, Right on Time! The one tool every driver needs. Check back soon! to help make sure your ride stays safe and smooth, no matter the season. We'll take it from there. 7980 S Broadway But no more games. Transmission trouble, check engine light, or broken A/C, https://www.bridgestoneamericas.com/en/newsroom/news. Head to the nearest Firestone Complete Auto Care Schedule An Appointment Find Maintenance Services Oil Batteries Scheduled Maintenance AC Service Tune-Up Electric & Hybrid Vehicles Transmission Drivetrain Radiator Wiper Blades Free Vehicle Inspections Service Warranty Options Schedule Maintenance Service Online If the sidewall indicates a distance limitation, do not exceed that number. Tire rotation patterns may vary depending on the tire's tread direction and your vehicle's drivetrain. And they're supposed to be open till 7:00 and they would not wait for me knowing I need my car and they just hung up on me. Invoice number 155891 for my 2022 Honda Civic Sport Touring. If youre not completely satisfied with your order, stop by the Costco Wholesale Tire Center when the tires arrive for a refund. Littleton, Charges reduced to 1 hour labor. You can save time in the store by pre-booking your repair service appointment online today. All cars and trucks are racing against time; some are just doing better than others. Firestone Direct Cancellation and Modification Policy Modifications and Cancellations. The customer 22 April 2023 took my 2009 Dodge Ram 1500 in for an Engine Tune-Up Service/Tire Pressure sensor repair. Never perform tire service procedures without proper training, tools, and equipment. You can find the exact tires for your vehicle as set by the tire manufacturers righthere. If in doubt, do not exceed the 50-mile (80 km) limitation. Routine manufacturer-recommended maintenance is one of the best ways to keep your vehicle in its best possible condition. The warranty period will also be extended if the warranty repairs have not been performed due to delays caused by circumstances beyond the control of the buyer, or if the warranty repairs do not remedy the defect and the buyer notifies the manufacturer or seller of the failure of the repairs within 60 days after they were completed. service offers, oil change coupons, or tire deals. Shop our full line-up of Firestone, Bridgestone and Primewell tires or check out our special offers. Learn the importance of vehicle inspections and whether you really need one. By continuing to browse our website, you agree to use these cookies. This guarantee excludes wholesale, clearances, closeouts, catalogs and rebate prices. Auto parts which prove to be unserviceable during the warranty period, will be replaced free of any additional charge for parts or labor, except as noted under Exclusions, below. Check the air pressure in your tires (including spares) monthly and before long trips or carrying extra weight. No more ignoring. The contact us still doesn't work. We'll remove your old windshield wipers and install new ones and refill your windshield wiper fluid. If the sidewall does not specify a distance limitation, consult your vehicle owners manual as run-at or low tire pressure operating limitations vary by tire design and vehicle applications. But now they take a $40.00 late fee out of every pym'nt, even though it is sent by the date in time for my due date. I opened my hood when I got home and discovered my Expansion valve had broken off the evaporator housing. *This guarantee extends to the Customer, within thirty (30) days after the date of purchase, a refund of 200% of the difference between a competitors current, delivered non-sale price and the price of the same tire purchased from a Bridgestone company-owned store. Learn your vehicle manufacturer's recommended maintenance schedule, and visit your local Firestone Complete Auto Care today for your routine maintenance service needs. Learn if premium gas can get you better mileage and the best ways to improve fuel economy. The speed rating system is intended to permit comparison of the speed capabilities of different tires. You're better off just calling the store. Firestone Complete Auto Care Stores. Your safety is our top priority. An Installation charge of $18.99 per tire is included in the quoted price. In the meantime, try our FAQs or contact the Bridgestone Service Center by calling toll-free: 1(816) 492-2038 . Firestone Consumer Tires. For Customers Modifying Appointments Our Customer Service team can help you modify scheduled work orders at (800) 242-0504 or support@firestonedirect.com. (If you ordered new tires and need them installed, youll be asked to provide your Costco order number and select the date you placed the order). The developer provided this information and may update it over time. If you've made an appointment on Costcotireappointments.com before, you can Login using the email address and password you previously created. Click Finalize Appointment. Youll receive a confirmation email immediately, and youll also get a reminder email the day before your appointment. What is Costco's tire replacement location policy? Then they said come back tomorrow when the mechanic is there. You can save time in the store by pre-booking your repair service appointment online today. Simply visit Costcotireappointments.com and follow these steps:. The all-new app from Firestone Complete Auto Care helps you stay on top of vehicle maintenance, track service appointments, request roadside assistance, even get special offers and deals. And thats the way weve been doing things for the last 95 yearshelping our neighbors get back on the road with confidence since 1926. We believe that when it comes to helping your engine run its best, there are two things you shouldn't forget about: car batteriesand oil changes. Whether your vehicle is brand new or pushing 200,000 miles on the odometer, bring it into a Firestone Complete Auto Care near you to make sure its getting the preventative maintenance it needs at the right time. This will surely increase the credibility of your complaint. Questions related to inventory, in-stock products and special orders should be directed to your nearest authorized Firestone retailer. They charged me over $1300 to replace the radiator hoses and water pump on my Kia. If you see damage or an unusual condition, have your tire inspected by a qualied tire service professional. We understand that shopping for tires can be overwhelmingand were here to help. When you're part of the Firestone Complete Auto Care Crew, it can! Marilyn Firestone, LPC is a counselor in Saint Louis, MO. We're working on getting the 'contact us' working again. Your tire registration has been sent to Firestone. Warranties apply to parts installed and service performed on private passenger vehicles. When you need work done on your car or truck, we will strive to make your visit satisfying. By continuing to browse our website, you agree to use these cookies. If you return or cancel your tire order and you need a different set of tires, youre welcome to place another order on Costco.com. Warranty excludes air shocks and air springs. http://www.firestonecompleteautocare.com/, http://www.firestonecompleteautocare.com/privacy-statement-nativeapp. Read full review of Firestone Complete Auto Care, Raciator Hose replacement on 2008 Kia Spectra, Firestone on Reems rd in surprise AZ ruined my rotors. Conventional tires do not have run-at capability and the handling characteristics of the vehicle with these tires may be different. When replacing your tires, consult your vehicle owners manual and tire information placard for recommendations, if any, concerning the use of speed rated tires. From oil changes to tire services, Firestone Direct has you covered. Will the Costco Tire Center install any size tire? Your local Costco Tire Center team will be glad to discuss any of these services in-depth. Whether you rely on Submit a complaint and get your issue resolved. This site uses cookies to enhance your user experience. Replaing both drums with the holes over the drum brake adjustors. We'll take it from there. stores around the country, Can I cancel my tire order? Batteries are covered by a separate warranty from the manufacturer. I did get a late fee 1st time, because I did not know my due date. I basically feel I was ripped off. Get the lowest prices online, with coupons included. When I went to pick up the vehicle, I questioned the charge of $361.49 for labor. The all-new app from Firestone Complete Auto Care helps you stay on top of vehicle maintenance, track service appointments, request roadside assistance and even get special offers and deals. Firestone Commercial Truck Tires. It allows you set appointments all of which get canceled because apparently it doesn't show real time open appointments. Call 877-734-9512, or text BRIDGESTONE to 97211* to apply. Fresh, new oil helps keep your engine lubricated, clean, and at the right temperature. Warranty is void if vehicle does not have a working odometer either (a) at the time of the initial purchase/service, or (b) at the time of presentation for warranty claim. On my . Customer service should always be top priority. We'll adjust your vehicle's wheel alignment according to OEM spec, as well as check your tire air pressure level. Littleton, CO for your car or truck maintenance and repairs. By continuing to browse our website, you agree to use these cookies. Naomi Wade Acc't # [protected]. Our skilled technicians Firestone Complete Auto Care 19 reviews Claimed Auto Repair, Oil Change Stations, Tires Edit Open 7:00 AM - 7:00 PM See hours Write a review Add photo Photos & videos See all 10 photos Services Offered Verified by Business Oil Change in 15 reviews Tire Installation in 1 review Tire Rotation in 1 review Air Filter Change Tire Balancing in 1 review Littleton, A/C. Replaing both drums with the holes over the drum brake adjustors. Take the guesswork out of tire shopping with our Tire Decision Guide for a perfect match no matter your driving preferences. RFT can be rendered unusable due to a puncture or other road hazard as well as from improper tire pressure maintenance. This refund is not to be combined with any other offer or used to reduce outstanding debt. This site uses cookies to enhance your user experience. That's where we come in! For example, if only one tire needs to be installed, it will be installed on the rear of the vehicle. WILL THE COSTCO TIRE CENTER INSTALL ANY SIZE TIRE? At Firestone Complete Auto Care, our goal is customer satisfaction. Stay informed with this guide. A refund or the cost of a new rotor and half the labor cost. Attempting to mount tires with improper tools or procedures may result in a tire explosion causing serious personal injury or death. Whether you drive a hatchback or a heavy duty truck, visit a Firestone Complete Auto Care location near you today! If you're struggling with them, just request someone experienced and state your reasons. For Alaska and Hawaii orders, the estimated delivery timeframe will be approximately 10-20 business days from the time of your order. Costs of additional brake system components, including master cylinders, rotors, drums and all additional labor, are warrantied for a period of twelve (12) months or 12,000 miles, whichever comes first. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. After all, we're drivers too! No more ignoring. We bring Auto Service direct to you with our mobile service vans. The staff is superb. WHAT IS COSTCO'S TIRE REPLACEMENT LOCATION POLICY? Nitrogen is an acceptable inflation gas for use in Firestone passenger, light truck, and truck tires. Aside from time and normal wear and tear, a car accident can cause the wheels to become misaligned. Staying on top of a routine maintenance schedule helps you replace important components before they wear out, such as transmission fluid and accessory belts, so that your cars more permanent parts can operate more efficiently. Start by selecting a topic from the menu. Scheduling an appointment at your local Tire Center is easy! I am not satisfied with work and need a refund. Directions Regardless of the maintenance your car or truck needs, You can count on FCAC to make the process of purchasing tires for your vehicle simple and straight-forward. Firestone Off-The-Road Tires. I had a scheduled oil change at the Pleasant Hill IA location(store 304016)on my 2010 Dodge Ram 2500 Laramie on March 15, 2023. Desired outcome: The store has never called me back. You can also ask for a car battery test during your regularly scheduled oil change, another key service that's important to keeping your engine healthy and happy. Replace any conventional tire with the proper RFT as soon as possible. Call 877-734-9512, or text BRIDGESTONE to 97211* to apply. Again, I don't need an app to do that. Now, you can take our crew with you! Check ination pressure when the tires are cold. Tires are considered cold when the vehicle has been parked for three hours or more, or if the vehicle has been driven less than a mile (1.6 km) at moderate speed. For a qualified tire service professional, please contact your nearest authorized Firestone Retailer by visiting our. Learn More * You will receive recurring text messages from Bridgestone. If a conventional tire is used on an emergency/temporary basis, verify that its size, load capacity, ination pressure, and speed rating specications meet the requirements of the vehicle. If you have any questions, or need to make a modification or cancellation request for an appointment on the day of a scheduled installation, please contact our Customer Service Team at(800) 242-0504orsupport@firestonedirect.com. Learn about tire features and see suggested tires for your vehicle. Get familiar with your vehicle's maintenance schedule to help you keep track of how often to service all of your vehicle's differentcomponents. Click below to find job opportunities at your nearest Firestone Complete Auto Care. turn to your local Firestone Complete Auto Care Click here to get notifications about new complaints of Firestone Complete Auto Care. When your car works, everything works! Whether you prefer high mileage, conventional, synthetic, or synthetic blend oil, your car needs fresh oil at the factory recommended interval, which is typically 3,000 miles. Norma - Apologies for the problems with the app. Text STOP to cancel, text HELP for help. Not only will you join a nationwide team of passionate auto technicians, service specialists, and retail professionals, but youll also help motorists keep their cars and tires in tip-top shape. Tire adjustments under this Limited Warranty will only be made at an authorized retailer. Yet there is still a leak coming from my car. Then after 20 minutes or so my car went dead on Katy hwy. When alerted, follow the instructions in your vehicle owners manual. Never perform tire service procedures without proper training, tools, and equipment. The all-new app from Firestone Complete Auto Care helps you stay on top of vehicle maintenance, track service appointments, request roadside assistance, even get special offers and deals. Can be compared to competitor's Buy 3, Get 1 offer. What services does the Costco Tire Center provide? If two new tires are installed, they will also be installed on the rear of the vehicle. The all-new app from Firestone Complete Auto Care helps you stay on top of vehicle maintenance, track service appointments, request roadside assistance, even get special offers and deals. Feb 8th: took truck to Firestone at 945. Store However, we cannot guarantee that a canceled Job will be selected by another Technician and rescheduled or that the Job Request will be completed. You can download a full warranty booklet from our Tire Warranties section located. Visit your nearby Firestone Complete Auto Care for all your car care needs. Modifications may include but not limited to; adding or removing a service feature, adding or removing maintenance items, scheduled service date/time, and scheduled service address location. View your vehicle manufacturer's recommended maintenance schedule and get expert services from Firestone Complete Auto Care. Please call store to confirm availability. Besides, we're drivers just like you! Download the free app today. You can save time in the store by pre-booking your maintenance service appointment online today. A tire rotation consists of removing the tires from their current locations and rotating them to another location on the vehicle. for your climate, budget, driving style, and vehicle type. You can depend on our When a Technician cancels a scheduled Job, we generally notify you and make your Installation request available for another Technician.

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